Refund policy

Refund Policy

We want you to feel good about your order. Because products are personal care items fulfilled by dropship partners:

• Damaged or wrong item: Contact us within 7 days of delivery with photos — we’ll replace or refund.
• Undelivered: If tracking shows no movement for 20+ days past the expected window, contact us for a reship or refund.
• Change of mind: Unopened items may be eligible for store credit case-by-case within 14 days. Opened cosmetics generally cannot be returned for hygiene reasons.

Email us with your order number. Approved refunds go to the original payment method within 5–10 business days.